Terms & Conditions

Terms and Conditions

Welcome to Kofe Roasters. By using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

1. Introduction

1.1 These terms and conditions govern your use of Kofe Roasters' website and services. By using our website, you accept these terms in full. If you disagree with any part of these terms and conditions, do not use our website.

2. Intellectual Property Rights

2.1 All content, including but not limited to text, graphics, logos, images, and software, is the property of Kofe Roasters or its content suppliers and is protected by international copyright and trademark laws.

2.2 You may not reproduce, distribute, or use any content from our website for commercial purposes without explicit written permission from Kofe Roasters.

3. Use of Website

3.1 You may use our website for personal and non-commercial purposes only.

3.2 You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.

3.3 You must not use our website in any way which is unlawful, illegal, fraudulent, or harmful.

4. Products and Services

4.1 All orders are subject to acceptance and availability. Kofe Roasters reserves the right to refuse service to anyone for any reason at any time.

4.2 Prices for our products are subject to change without notice.

4.3 We reserve the right to modify or discontinue a product at any time without prior notice.

5. Shipping and Delivery

5.1 Shipping costs will be calculated at checkout and are based on the delivery location and order size.

5.2 Delivery times are estimates and are not guaranteed. Kofe Roasters is not responsible for delays caused by shipping carriers.

6. Returns and Refunds

6.1 If you are not satisfied with your purchase, please contact us within 14 days of receipt. We will provide instructions for returns or exchanges on a case-by-case basis.

6.2 Returned products must be in their original condition. Refunds will be issued once we receive and inspect the returned item.

7. Privacy Policy

7.1 Kofe Roasters respects your privacy. Please review our Privacy Policy for more information on how we collect, use, and protect your personal information.

8. Limitation of Liability

8.1 Kofe Roasters will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website or products.

9. Changes to Terms and Conditions

9.1 Kofe Roasters reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website.

10. Governing Law

10.1 These terms and conditions are governed by and construed in accordance with the laws of [Your Country/State]. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of [Your Country/State].

11. Contact Information

11.1 If you have any questions about these terms and conditions, please contact us at:

Kofe Roasters
[Your Address]
[Your City, State, Zip Code]
[Your Email Address]
[Your Phone Number]


Please customize the placeholders (e.g., [Your Country/State], [Your Address]) with your specific business details. This draft serves as a starting point and may need adjustments to fully align with your business practices and legal requirements. It’s advisable to have a legal professional review your terms and conditions to ensure compliance with applicable laws.

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The country is Australia and State is Western Australia update this accordingly to comply with this region
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Certainly! Here’s the revised Terms and Conditions for Kofe Roasters, tailored for Western Australia, Australia:


Terms and Conditions

Welcome to Kofe Roasters. By using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

1. Introduction

1.1 These terms and conditions govern your use of Kofe Roasters' website and services. By using our website, you accept these terms in full. If you disagree with any part of these terms and conditions, do not use our website.

2. Intellectual Property Rights

2.1 All content, including but not limited to text, graphics, logos, images, and software, is the property of Kofe Roasters or its content suppliers and is protected by international copyright and trademark laws.

2.2 You may not reproduce, distribute, or use any content from our website for commercial purposes without explicit written permission from Kofe Roasters.

3. Use of Website

3.1 You may use our website for personal and non-commercial purposes only.

3.2 You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.

3.3 You must not use our website in any way which is unlawful, illegal, fraudulent, or harmful.

4. Products and Services

4.1 All orders are subject to acceptance and availability. Kofe Roasters reserves the right to refuse service to anyone for any reason at any time.

4.2 Prices for our products are subject to change without notice.

4.3 We reserve the right to modify or discontinue a product at any time without prior notice.

5. Shipping and Delivery

5.1 Shipping costs will be calculated at checkout and are based on the delivery location and order size.

5.2 Delivery times are estimates and are not guaranteed. Kofe Roasters is not responsible for delays caused by shipping carriers.

6. Returns and Refunds

6.1 If you are not satisfied with your purchase, please contact us within 14 days of receipt. We will provide instructions for returns or exchanges on a case-by-case basis.

6.2 Returned products must be in their original condition. Refunds will be issued once we receive and inspect the returned item.

7. Privacy Policy

7.1 Kofe Roasters respects your privacy. Please review our Privacy Policy for more information on how we collect, use, and protect your personal information.

8. Limitation of Liability

8.1 Kofe Roasters will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website or products.

9. Changes to Terms and Conditions

9.1 Kofe Roasters reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website.

10. Governing Law

10.1 These terms and conditions are governed by and construed in accordance with the laws of Western Australia, Australia. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Western Australia, Australia.

 

Our Story

It all started with a passion for coffee, a popcorn machine, some engineering, and a thirst for pushing the boundaries. What’s possible when you mix a dream, passion and determination?

This is what’s possible: Kofè Coffee.

Kofe was birthed by an insatiable thirst for developing delicious coffee for all..

Aspiration, passion, determination: this is the bedrock on which we’ve built Kofè. A decade before Kofè, Chief Coffee Scientist Mitch was working as a schoolteacher in Far North Queensland. While teaching marine science and following his passion for helping people through education, he developed a keen interest in coffee. Through a series of events so intricately woven we’ll leave the details for his memoirs, this led to Mitch building his first coffee roaster with nothing but a popcorn machine and some “home engineering”. For the sake of maintaining some mystique, that’s all we’ll share about this part of our journey. Oh, and one more thing: Of course, this contraption needed a name. Behold, the birth of Frankenstein.

After playing around with Frankenstein and getting a few green beans too burnt, a few too raw, and just a handful half perfect and half raw, Mitch knew he wanted to put more into this pursuit using his scientific mind and background. He eventually put Frankenstein into retirement and bought first a sample roaster and then a 1kg roaster, unknowingly launching himself on a roasting journey that’s still unfolding today. In addition to acquiring more specialised equipment, Mitch has now learnt from some of the top roasters in Australia and has over the past decade developed an uncanny ability to find creative, mouth-watering profiles in unlikely combinations.

When you mix science and art some might say you get magic.

Mitch's technical inclinations give birth to consistency, the ability to hold on to that magic and deliver it to you repeatedly. Eight years since Mitch waved Frankenstein off into the sunset with a gold watch and gift voucher, in March 2021 Kofè has just moved into the new warehouse with our 30kg roaster and fully automated roast profiling software. Let the games begin.

Mitchell Keys

FOUNDER & HEAD ROASTER

"Honestly just the fact that I get the help create joy by doing what I love with my family!! I have to pinch myself some mornings"

- Mitch